Protecting Clients' Money
In the unfortunate event that your agent, who is or was within membership of our Association, misappropriates your rent, deposit or other client funds, then the NFoPP will consider an application to compensate you.
The Client Money Protection (CMP) Scheme will compensate an applicant (Landlord, Tenant or Management Company) up to a limit of £25,000. However, landlords are limited to a maximum of three months' rent. The total maximum payable in respect of a member company would be £500,000. In any one year the scheme has a limit of £3million.
Any applicant must make their application within 12 months of notification that a misappropriation has occurred.
The length of time that an application takes to be completed will depend on the information provided to us by the applicant and the circumstances of the application.
NFoPP will endeavour to complete the process as quickly as possible but it is not always within our control. Prompt responses from claimants, together with all supporting documentation will also assist with this process.
To make an application for compensation please complete our CMPS Application Form (editable PDF) and email it to email@example.com, alternatively you may send your correspondence by post to the following address:
6 Tournament Court