All members of the NAEA, ARLA, NAVA, ICBA and APIP are required to adhere to high standards of professional conduct. Find out more about our guidance, code of practice and the other ways we regulate our members.

In order to maintain professional standards within the profession, we regulate companies where there is a member of the NAEA, ARLA, ICBA, or NAVA who has relevant company responsibilities. Find out more about Company Obligations.

In the unfortunate event that your agent, who is (or was within) membership of the NAEA, ARLA, ICBA or NAVA, misappropriates your rent, deposit or other client funds, then NFoPP Regulation will consider an application to compensate you.